Compliance & Certifications
From compliance to technology to due diligence, we create the standard for navigating highly regulated industries. Using industry-leading technology, we safeguard every interaction – from interface to backend – with a protocol that’s innovation-forward and hedged against risk.
Comprehensive Compliance Program
- Given the challenges of complex, highly-regulated industries, we work tirelessly with our clients to achieve the highest standards of compliance and effectively manage risk.
- Compliance training for all employees to promote understanding of our internal standards, procedures, and requirements
- Due diligence and oversight of third-party relationships
- Monitoring and auditing of program effectiveness
- Stringent data privacy and data security standards
- Fully-licensed servicing across the 100+ states and jurisdictions
- Meet all CFPB, TCPA, HITECH, EU, GDPR and FDCPA regulations
Future-Built Technology
- Technology and compliance go hand in hand. Technology drives our ability to monitor and ensure compliance across tens of thousands of interactions every day. We utilize groundbreaking and appropriate technology to closely monitor and ensure your business exceeds compliance standards.
- State-of-the-art communication platforms featuring progressive Artificial Intelligence capabilities
- PCI (Payment Card Industry) Data Security Standard Level 1 compliance certification
- Cloud-based, secure and geo-redundant platforms that are built for what’s next, designed to drive your business forward, faster.
- Location independent, disaster-averse servicing across five Vervent custom-built and operated servicing locations.
Compliance Protocols to Help Protect Your Business
We don’t just follow best practices for navigating highly regulated industries, we create them.
Leveraging Artificial Intelligence to Enhance our Servicing Capabilities
With the help of progressive AI technology, we enhance the customer experience and mitigate risk all while adhering to regulatory requirements.
Certifications
