Credit Card Servicing
With decades of deep servicing experience, the Vervent team has the knowledge and organizational systems to grow your revolving credit portfolio.
The Support You Need
- Application Processing
- Payment & Delinquency Management
- Bankruptcy, SCRA and Deceased Processing
- Letter and Debt Management Processing
- Fraud Detection Monitoring and Investigations
- Lost or Stolen Card Replacement
- Dispute or Chargeback Processing
- Exception Chargeback Processing
- Pre-Arbitration and Arbitration
- Pre-Compliance and Compliance
- Rewards Program Management (if applicable)
Our comprehensive hands-on approach includes back-office administration and customer-facing support for the entire card lifecycle from account onboarding to close outs, and everything
in between.
Effective customer correspondence is essential to maintaining and growing your business. Our highly trained agents serve as an extension of your brand to connect with your customers through our omni-channel solutions. Continued brand and compliance trainings ensure that operational standards and accuracy are upheld, and potential risk is minimized.
